Bacon Lovin' Jew

Over the past 6 months Sprint and I have not been the best of friends as I was having major (to me) issues with my Palm Pre.  I blogged about it before, but the holiday came and there went any free time I thought I had; so it’s time for a follow-up.

I was able to exchange my defective Palm Pre for a HTC Hero as an exception from the local store manager.  This in-store process was great from the associate who helped me, but the manager could not have been much ruder about it all.  I liked the Hero, it was definitely different than my Pre, but I realized I really like the Android OS.  The Hero wasn’t perfect for me, but it worked so I didn’t complain too much.  Also, when I tweeted about this, @SprintCare was quick to tweet back with some quck tips and FAQs for my new unfamiliar phone which was very helpful.

In December, I decided I was ready for an Android phone that was more my liking so I tried to upgrade my phone as I had been previously advised I was eligible to do so in October.  When I went to do this, I was told my eligibility had been reset to a date that made no sense to me.  Thankfully though, some really great people at the Sprint call center were able to help me get that figured out.  I upgraded my phone on Christmas Eve to a HTC Evo and I’m in LOVE! It’s perfect for what I do and want from a phone and I couldn’t be happier with my phone and Sprint.

So, it all ended happily ever after with some help from some awesome people at Sprint…